000ok Responsible Gaming — Your Protection Is Our Commitment
Gaming should always be a source of fun — that's why 000ok offers deposit limits, self-exclusion, and 24/7 support. For players aged 21 and above only.
What Is Responsible Gaming and Why Does It Matter?
Think of Gaming as Entertainment
Online gaming can be an enjoyable form of entertainment, but when it becomes a habit and starts affecting daily life, it is time to be cautious. 000ok believes that healthy entertainment means staying aware of your financial limits and never putting gaming above your other responsibilities in life.
We want every player on our platform to enjoy gaming while maintaining a healthy balance. The goal should be the joy of playing — not the pressure of winning or losing.
- Set a weekly budget for yourself and stick to it
- Do not place larger bets to try to recover after a loss
- Always avoid playing with borrowed money
- Set time limits for playing and take regular breaks
000ok's Commitment
000ok is committed to creating a safe and reliable gaming environment. We are not just an entertainment platform — we care equally about the wellbeing and protection of our players.
Our platform includes multiple protection tools that help you manage your own gaming activity. Using these tools is your right, and we are always ready to assist.
- Set deposit limits that will be applied automatically
- Give yourself a temporary break — use the time-out feature
- Take advantage of long-term self-exclusion
- Contact our 24/7 support team for any questions
Our Protection Tools
Deposit Limits
Set a maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately and cannot be increased without your request. This feature helps you maintain financial discipline.
Time-Out
If you feel you need a break, temporarily deactivate your account for a set period of time. You can take a time-out from 24 hours up to several weeks. During this period, no betting or gaming activity will be possible.
Self-Exclusion
If gaming has become a serious problem, take advantage of long-term self-exclusion. You can request to close your account for 6 months or permanently. During this period, no promotional communications will be sent to you either.
Gaming History Review
You can view your complete gaming activity, deposit, and withdrawal history at any time. Analyze your own patterns and make decisions as needed. Being informed is the first step toward protection.
Time Reminders
After you have been playing for a set amount of time, a reminder will be sent to encourage you to take a break. This feature keeps you aware of how much time you are spending in the game.
Round-the-Clock Support
000ok's support team is available 24 hours a day, 7 days a week. Get help via live chat or email on any responsible gaming matter — in both Bengali and English.
Warning Signs of Problem Gaming
Assess yourself honestly. If any of the signs below apply to you, it is time to seek help.
Spending Beyond Your Budget
You are spending more than your set budget and cannot control it — this is an important signal that gaming is becoming a problem.
Chasing Lost Money
You are placing more bets to try to recover money you have lost — this "chasing losses" behavior is a key sign of problem gaming.
Hiding from Family and Friends
You are keeping your gaming activity secret from family or loved ones, or lying about it — this is a concerning signal.
Neglecting Daily Responsibilities
You are spending more time gaming instead of attending to work, study, or family duties, and it is affecting your normal life.
Emotional Distress
You feel restless, angry, or anxious when you cannot play — this dependence is a sign of a serious problem.
Gaming with Borrowed Money
You are borrowing money from family, friends, or financial institutions to play — this is one of the most serious signs and requires immediate help.
5 Steps to Help Yourself
Acknowledge
Acknowledging the problem is the first and most important step toward change.
Set Limits
Set deposit limits and time limits on 000ok.
Take a Break
Use the time-out or self-exclusion feature when needed.
Talk to Someone
Talk to someone you trust or reach out to our support team.
Seek Help
The door to professional help is always open — there is nothing to be ashamed of.
Detailed Information on Using Gaming Tools
How Deposit Limits Work
At 000ok, you can set a daily, weekly, or monthly deposit limit for your account. Once a limit is set, it takes effect immediately. If you want to lower the limit, it applies right away, but if you want to raise it, there is a waiting period — this protects you against depositing too much in a moment of impulse.
The minimum deposit at 000ok is ৳200 and the minimum withdrawal is ৳800. Keep these limits in mind when planning your budget.
The Self-Exclusion Process
Self-exclusion means voluntarily closing your account for a set period of time. This can be done for 6 months, 1 year, or permanently. During exclusion, you will not be able to log in, place any bets, or receive our promotional emails or messages.
To activate self-exclusion, contact us via live chat or send an email to [email protected]. Our support team is available 24/7.
Time-Out Feature
Need a temporary break? Use the time-out feature to deactivate your account for anywhere from 24 hours to several weeks. No gaming activity will be possible during this time. Once the time-out ends, you can play again automatically — or add more time if needed.
This feature is especially helpful when you feel you need a few days to clear your head.
How to Get Support
000ok's support team is ready for you 24 hours a day, every day of the week. For any responsible gaming matter — whether it is setting limits, self-exclusion, or simply needing someone to talk to — we can assist in both Bengali and English.
- Live Chat — the fastest option
- Email: [email protected]
- You can speak with us in complete confidence
Tips for Healthy Gaming Habits
Set Your Budget in Advance
Decide how much you will spend before you start playing and stay within that limit.
Do Not Play When Tired or Stressed
Using gaming to relieve stress leads to risky decisions.
Do Not Think of Gaming as a Source of Income
Online gaming is purely for entertainment — it is not a reliable source of income.
Take Regular Breaks
Take at least one break every hour, drink some water, and rest your eyes.
Keep Your Account Safe from Minors
Never share your login details, especially with younger members of your household.
Do Not Play While Drinking Alcohol
Gaming under the influence of alcohol weakens decision-making and increases the risk of harm.
Need Help? We Are Always Here
Our team at 000ok is available 24/7 to ensure responsible gaming. Enjoy gaming, stay safe.